Privacy Policy

1. Introduction

Welcome to our website. We respect your privacy and want to protect your personal data. This privacy policy explains how we collect, use, and share your information when you visit our website or opt in to our SMS messaging services.

2. Information We Collect

Personal Information: We collect your name, email address, and phone number when you fill out a form, create an account, or sign up for texts.

SMS Data: We collect records of your opt-in consent, text message content, and timestamps of your interactions with our messaging service.

3. How We Use Your Information

• To send you updates or customer service alerts via SMS, only if you opted in.
• To follow up on information you have requested through our contact form.

4. How We Share Your Information

• The information we collect through our contact form is not shared with anyone outside of Prelude. It is used only to follow up on the information requested.
• No Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. SMS Messaging Terms and Privacy

• Opt-In: You agree to receive text messages by checking a box or texting a keyword.
• Opt-Out: You can stop text messages at any time. Reply STOP to any message. You will get one final confirmation message.

6. Data Security

We use standard security measures to protect your personal data from unauthorized access or loss. No method of transmission over the internet or mobile network is 100% secure.

7. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Prelude. Message frequency varies. Message and data rates may apply. See our privacy policy at https://www.preludetorecovery.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

8. Contact Us

If you have questions about this privacy policy, contact us at:

• Email: contact@preludetorecovery.com
• Phone: 541-702-8921